Matt Munz

Matt Munz

Senior Product & Experience Designer · Remote

Product and experience designer with twenty years in the field, fifteen of them with Fortune 500 teams. Most recently Experience Lead at KPMG Ignition, designing immersive client experiences and AI-prototyped products, and helped build out the early concept that grew from the Chicago Garage into Living Labs. Earlier, helped establish KPMG UK’s digital transformation program in London. Work that has lifted revenue 22%, won full design-and-build engagements and secured multiyear funding, across financial services, healthcare, energy and technology.

Selected impact

Design that moved people,
and the business.

NBALed the UX/UI concept and desktop application prototype that helped win a full design-and-build engagement.KPMG UK · LondonDesign lead helping establish KPMG UK’s digital transformation program; trained its new design team in experience design.Patient accessDesigned and prototyped unified service workflows that helped secure funding for a multiyear workstream, then iterated with the developers building it.TraneLed UX/UI from a mid-project handoff through delivery of an iPad guided-selling app; the project reported a 22% revenue increase and a 2% margin improvement.Healthcare visionPrototypes and a video narrative featured at the Lake Nona Impact Forum’s Innovation Showcase, leading to further work and partnerships.Employee service managementDesigned and prototyped a ServiceNow experience showcased at Knowledge 2019.Journey mappingDesigned and built a journey-mapping tool used by KPMG’s US innovation team and its UK practice.

Career chapters

Experience

2025–present

Product & Experience Designer · Independent

Product concepts · AI-assisted prototyping · alongside KPMG through 2026

  • Led product design for a residential construction-management app for Heirloom Builders: the concept, the user flows and a home build’s daily updates, milestones and task checklists in one place.
  • Built working prototypes with AI coding tools so the client could try the proposed workflows firsthand and make concrete decisions about the product’s direction.
Heirloom Builders project
2019–2026

Experience Lead · KPMG Ignition

Product, innovation & immersive experiences

  • Introduced clients to emerging technology through visual design, motion and spatial planning, first at the Chicago Ignition Center Garage, then helping evolve it into the Living Labs in KPMG’s flagship Ignition centers.
  • Turned ideas from client Ignition sessions into rapid product prototypes that helped build the business case for new workstreams.
  • Designed and built interactive UI components and prototypes for the Living Labs with AI coding tools, adapting interaction patterns for immersive 32:9 screens, large wall displays and kiosks.
  • Designed and prototyped a university hospital’s mobile AI knowledge assistant that helps practitioners understand community health risks, shaping its guidance with subject-matter experts and partnering with technology teams on the AI integration (2024).
  • Designed and built proposal websites for partner-led pursuit teams, an alternative to slide decks that showed what each team could do (2024–2026), and turned long-form thought leadership into scroll-driven sites.
  • Created a future-healthcare video and prototypes for an academic health system, shown at the Lake Nona Impact Forum’s Innovation Showcase (2021).
  • Led design and build of an internal website for a team at a global search leader, within its own technology stack (2022), and adapted a regional bank’s customer portal within its brand standards and UX patterns, delivering production assets (2020).
Ignition experience
2014–2019

Experience Design Lead · KPMG Advisory

UX, product design & client delivery

  • Turned complex requirements into visual design and interactive prototypes for enterprise products in healthcare, financial services, energy and mobility.
  • Created a patient-access prototype that unified disparate systems into one interface for service representatives and helped secure stakeholder backing for a major workstream (2017).
  • Redesigned CMLA, a commercial mortgage lending application using IBM Watson for loan ratings, with KPMG Audit and IBM’s cognitive team: contributed to its design system and prototyped workflows that account for uncertainty in AI-assisted decisions (2017).
  • Led UX/UI for an energy company’s decision-framework application within its design system, clarifying complex resource and planning workflows with a strategy lead and industry experts (2018–2019).
  • Led design of a ServiceNow employee-services application with KPMG’s US and UK teams, simplifying how employees find company services and tools; the prototype was shown at ServiceNow’s Knowledge 2019 conference.
  • Led UX/UI design and prototyping for an NBA game-scheduling tool, turning complex requirements into a clear product concept that helped win the flagship design-and-build engagement (2014–2015).
KPMG UK · London
  • 2014Four-month rotation as design lead helping establish KPMG UK’s digital enablement team: recruited and evaluated candidates, set up design frameworks and trained the new team in experience design.
  • 2015–16Designed and built a web-based journey-mapping tool with customizable information and analysis layers, used by both the UK practice and the US innovation team.
Employee service management project
2009–2014

User Experience Lead · Cynergy

UX & interface design

  • Promoted from Experience Designer to Experience Lead in 2012; Cynergy was acquired by KPMG in 2014.
  • Led UX/UI for Trane’s iPad guided-selling app from a mid-project handoff through delivery, streamlining the HVAC sales process; the project reported a 22% revenue increase and a 2% margin improvement (2011–2012).
  • Designed the interface and visual language for a defense communications company’s specialist network-planning software, organizing dense topology data for expert users and working with engineering through implementation.
  • Designed enterprise and consumer interfaces across HVAC, patient records, medical devices, oil and gas, network planning and league scheduling.
Trane project
2007–2009

Multimedia Lead · Arc-Zone

Video, web, photography & marketing

  • Led brand identity, video, motion graphics, web and photography for an e-commerce retailer, telling one product story across every channel.
2005–2008

Entrepreneurship

Product development & brand

Designed and developed Aqualocka, a surf changing kit, and its brand, taking the physical product into production. Hands-on product development, identity and customer storytelling formed an early foundation for designing across physical and digital experiences.